Dear Customer,
Thank you very much for taking your time and sharing the feedback with us.
Sorry to hear that the trip did not completely meet your expectations.
We are always trying to improve and give our customers a good experience.
Accept our apology for any inconveniences caused by the reduced stop time in Murano and Burano.
We are here to listen and evaluate every comment to ensure quality service.
Hope to have you again in our upcoming tours in the near future, in order to give you a better experience by showing you our service improvement, hoping we will get a full star rate next time.
Best regards,
My Tour in Italy team.